Terms and Conditions

Welcome to https://aboutworkwear.co.za/. These terms and conditions outline the rules and regulations for the use of About Workwear’s website.

About Workwear is a trading name of Vernon du Preez Agencies (Registration No. 1996/015897/07, VAT No. 4880133477).

By accessing this website, we assume you accept these terms and conditions. Do not continue to use https://aboutworkwear.co.za/ if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

“Company,” “We,” “Our,” “Us” refers to About Workwear, a trading name of Vernon du Preez Agencies.

“Service” refers to the website and its functions, including e-commerce transactions.

“User,” “You” refers to the individual accessing or using the Service.

2. Intellectual Property Rights

Unless otherwise stated, About Workwear and/or its licensors own the intellectual property rights for all material on https://aboutworkwear.co.za/. All intellectual property rights are reserved. You may access this site for your own personal use, subject to the restrictions set out in these terms and conditions.

You must not:

Republish material from this site
Sell, rent, or sub-license material from this site
Reproduce, duplicate, or copy material from this site
Redistribute content from this site

3. User Account (If Applicable)

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

4. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

5. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will try to provide at least 30 days’ notice before any new terms take effect.

Payment Policy

1. Accepted Payment Methods

All website orders are paid securely through PayFast, our payment gateway provider. PayFast accepts debit and credit card payments. We do not currently accept EFT, cash, or any other payment method through the website.

2. Pricing and VAT

All prices displayed on the website are exclusive of VAT. VAT is added at the applicable rate during checkout.

3. Custom and Branded Orders

All orders involving branding, embroidery, printing, or any form of customisation must be paid in full before production commences. We do not offer part-payment or deposit options for branded orders placed through the website.

4. Account Customers

About Workwear offers approved account (credit) terms to qualifying corporate clients, subject to a credit check and minimum purchase criteria (currently a minimum annual spend of R100,000 across at least 6 orders per year). Account terms apply to direct corporate purchasing arrangements and are not available through the website checkout. Website orders must be paid in full via PayFast at the time of purchase.

5. Dispatch

Orders are processed and dispatched only once full payment has been received and cleared.

6. Billing Entity

All payments made through this website are processed on behalf of Vernon du Preez Agencies, trading as About Workwear.

Cancellation Policy

1. Before Artwork Approval

You may cancel your order at any time before approving the final artwork or branding proof. A full refund will be processed to your original payment method.

2. After Artwork Approval

Once you have approved the artwork or branding proof, your order is deemed to be in production. Orders cannot be cancelled, and no refund will be issued, from this point onward. We recommend reviewing all proofs carefully before approving them.

Returns and Refund Policy

Our Returns and Refund Policy lasts 30 days from the date of purchase for eligible items. If 30 days have passed since your purchase, we can’t offer a full refund or exchange.

1. Eligibility for a Return

To be eligible for a return, your item must be:

Unused, unwashed, and in the same condition that you received it
In the original packaging with all tags attached
Accompanied by a receipt or proof of purchase

Non-returnable items include: custom-branded or personalised workwear items, and clearance/sale items. See our Cancellation Policy above for how branded orders are handled.

2. Returns Process

Mail your product to: Unit 1, Jurg Business Park, Hennopspark, Centurion. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed back to your original payment method via PayFast within 14 business days.

Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your card provider, as it may take some time before your refund is officially posted. If you’ve done all of this and still haven’t received your refund, please contact us at sales@aboutworkwear.co.za.

4. Exchanges

We only replace items if they are defective, damaged, or incorrectly supplied. To request an exchange, email sales@aboutworkwear.co.za and send your item to: Unit 1, Jurg Business Park, Hennopspark, Centurion.

Shipping Policy

Thank you for visiting and shopping at https://aboutworkwear.co.za/. The following terms and conditions constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1 to 3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipment Cost
Standard Shipping	3-7 business days	Calculated at Checkout
Express Shipping	1-2 business days	Calculated at Checkout

Delivery delays can occasionally occur.

3. Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. Local Shipping

We ship to addresses within South Africa.

Still open: remote areas, P.O. Boxes, or preferred couriers are not yet specified. Please confirm before this page goes live.